DigestFlow Shipping And Tracking: What Is Published

Two of those rows are empty and both are marked. The last row is the one that is worded two ways, and the guarantee page sets out both.

Five minutes with the box before the first capsule saves most of the questions that reach the order desk later.

• The bottles, sealed. Two, three or six, depending on the pack, each with a safety seal under the cap. The label says not to use the product if the seal is damaged or missing.
• The label, with the panel on the back. Everything reproduced on the supplement facts page is printed on the bottle you are holding. Read the two against each other once.
• A lot number and a best-before date on the base, where the bottle carries them. That is the figure the batch page is about.
• A desiccant sachet. Leave it in. It is the humidity control the storage line assumes.
• No paperwork you need to keep. The documents that matter are the two emails, not anything in the box.

If the bottle in your hand and this website disagree about anything on the panel, the bottle is right. Send the discrepancy to [email protected] with a photograph and it gets corrected on the page rather than argued about.

And if the parcel itself has been through something, photograph the outer box before you open it. That photograph is what turns a damaged delivery into the one case where the return postage is not yours.

1. Check the tracking number in the shipping email before anything else. Most worried calls are answered by it.
2. If the tracking has not moved for several days, ring +1 (877) 257-0710 with the order ID.
3. If the parcel arrives damaged, photograph it before opening, including the outer packaging and the seal.
4. If a bottle is damaged, defective or the wrong item, say so on that call. That is the case where return postage is not the buyer's.
5. Do not post anything back before you have a return authorisation and an address.

The returns address is 75 Broad Street, Suite 2400, New York, NY 10004, USA, and it is printed in the footer of every page on this website so that nobody has to hunt for it at the point they are already annoyed.

Most pages in this position would print a range. Five to seven business days domestically, ten to fourteen internationally, something of that shape. It would look helpful and it would be invented.

The seller states where orders ship from and that tracking is provided. It states nothing about how long anything takes, and this desk has no independent measurement of its own to offer in place of that silence. A range published here would be a number a buyer might plan around, and the first time it was wrong it would be this desk's fault rather than the carrier's.

What can be said usefully instead is what to do with the gap. Order before you run out rather than after. Treat the tracking number as the answer to the question rather than treating a published estimate as one. And take some order before you run out rather than after, because the sixty days are already running while the parcel travels.

Two rows this product answers and two it does not, with the empty ones marked rather than filled in with an estimate.

If a parcel has not moved for several days, that is the point to ring the order desk rather than to consult a table. The number is +1 (877) 257-0710 and the order ID is what it needs.

The order desk handles tracking, changes and refunds. This form reaches the website address, which cannot see orders, so for anything time-sensitive the phone is faster.