DigestFlow Official Website › Privacy Policy
Privacy PolicyDigestFlow Privacy Policy: What This Desk Holds
This website does not take payments and does not store card details.
Card data is entered on the BuyGoods checkout, which is a separate company with its own policy. What this DigestFlow desk holds is what you send it: a name, an email, an order ID and whatever you write in a message.
Short, because the amount of data involved is small. Card details never touch this website, which removes most of what a policy like this usually has to cover.
What the DigestFlow desk collects
| Data | When | Why | Kept |
|---|---|---|---|
| Name and email | When you send a form or an email | To reply to you | Until the matter is closed, then routinely deleted |
| Order ID | When you raise an order question | To find the order | With the order record |
| Message content | When you write one | To answer it | Until the matter is closed |
| Lot number you report | When you report a label discrepancy | To check the run | With the correction record |
| Card details | Never on this website | Handled entirely by BuyGoods | Not held here at all |
Five rows, and the last one is the important one.
What the DigestFlow desk does not do with it
- It is not sold, rented or traded.
- It is not used to build an advertising profile.
- It is not shared except where a supplier needs it to fulfil your order, or where the law requires it.
- It is not used to send marketing you did not ask for.
- It is not kept longer than the matter it was sent about.
Cookies and analytics on the DigestFlow website
This site is static HTML. There is no login, no basket and no account, so there is nothing here that needs a session cookie to work.
Where an analytics or delivery service is used, it is used to count pages rather than to identify people, and any such service carries its own policy which governs what it collects. If you block it, nothing on this website stops working.
Fonts are loaded from Google Fonts, which is an external request and is therefore visible to that service. That is the only third-party resource these pages load.
Your rights over data held by this DigestFlow desk
Write to [email protected] and say which of the following you want. No particular form of words is needed.
- A copy of what is held about you.
- A correction to anything inaccurate.
- Deletion of anything that is no longer needed for an open order or a legal obligation.
- An end to any messages you did not ask for.
- An explanation of where something came from, if you are not sure why this desk has it.
Order records are held by the order desk rather than by the website desk, so a request about an order may be passed to +1 (877) 257-0710. Payment records belong to BuyGoods and requests about those go there.
Where a DigestFlow order's data actually goes
An order touches three organisations and it is worth being clear about which holds what, because a privacy request sent to the wrong one goes nowhere.
| Who | What they hold | Governed by |
|---|---|---|
| This website, Godigestflow | Whatever you send a form or an email: a name, an address to reply to, a message, sometimes an order ID | This policy |
| BuyGoods, the checkout | The payment: card details, billing address, the transaction record | Their own policy, on their own pages |
| The order and fulfilment desk | The order itself: what was bought, where it went, the tracking, the refund history | Their own handling, reachable through +1 (877) 257-0710 |
Three parties, three sets of records. This desk can answer for the first row and can point you at the other two.
The practical consequence is short. A request to see or delete what this website holds goes to [email protected] and is answered here. A request about a payment goes to the processor. A request about an order goes to the order desk, which is the only one of the three that can see it.
Nothing in that arrangement is unusual for a retail website. It is set out explicitly because the single most common privacy question a desk like this receives is really a question for one of the other two.
Security, and what a static DigestFlow site cannot leak
This website has no database, no login and no basket. There is no account to compromise and no stored order history sitting behind these pages, which removes most of the surface a site like this would otherwise have.
Pages are served over an encrypted connection. Card details are never entered here and never pass through this website, so the largest category of risk in online retail simply does not arise on this domain.
What does exist is ordinary email. A message sent to this desk travels as email travels, and it is worth not putting anything in one that you would not put on a postcard. For anything sensitive, the phone is both faster and safer.
- No account, no password and no stored session on this website.
- No card details held here at any point, before or after an order.
- No third-party script loaded on these pages except the webfont request.
- No advertising pixel and no cross-site tracking identifier.
- Messages are deleted once the matter they concern is closed.
Children and the DigestFlow website
The product is for adults aged 18 and over, and the label says so. This website is written for adults, is not directed at children, and does not knowingly collect anything from anyone under 18.
If you believe a child has sent something to this desk, write to [email protected] and it will be deleted.
Order DigestFlow through a desk that holds very little
No card details here, no advertising profile, and one address that answers a data question.
Two bottles $158 · six bottles $294 · 60 days from purchase
Order DigestFlow On The Official WebsiteOne capsule a day · 30 per bottle · lot DIG-26/GO-2148
