DigestFlow Official Website › Guarantee
GuaranteeDigestFlow Money-Back Guarantee: 60 Days to Decide
Yes. DigestFlow has a 60-day money-back guarantee, counted from the day you buy.
The order desk handles each claim. Return postage is yours unless the item arrived damaged, defective or wrong.
Sixty days is not in dispute. Which day it starts on is, between two documents produced by the same company, and that is the one thing on this page worth reading slowly.
Two DigestFlow documents, two start dates
This is a real, documented conflict rather than a wording quibble, and it is set out here once so that no other page on this website has to hedge.
| Source | What it says | When the window opens |
|---|---|---|
| The supplier product sheet this desk buys and sells against | 60 days from purchase, on the sales and info page | The day you pay |
| The seller's own information page | “within 60 days from the date your order was shipped” | The day the parcel leaves |
Both quoted, neither averaged. The pack is the document this desk holds, and its start date is the earlier of the two.
This desk prints the pack's figure, for two reasons rather than one. The pack is the document this website is written from, and where a seller page and a pack disagree the pack is what this desk can stand behind. It is also the earlier start, and that is what makes it the safer date to work to: a claim made within sixty days of paying is inside both documents, while a claim made on the strength of the later date is inside only one of them.
The instruction that falls out of that is short, and it is the thing to take away from this page. Count from the day you paid, and ring the order desk before day sixty rather than on it. A claim made that way is already good whichever of the two documents the desk on the other end is reading from.
- Count from the receipt. It is the earlier start, so a claim measured from it satisfies both documents at once.
- Keep the order confirmation. It carries both that date and the order ID a claim needs.
- Sixty days is roughly twice the three-to-four-week band most buyers here name, so there is room to run a real trial on either reading.
- Ring before day sixty, not on it. A claim needs a call, an authorisation and a parcel in transit.
- If the start date is ever disputed, say that the pack states purchase and ask for it to be read back to you.
Claiming a DigestFlow refund, step by step
Find the date you paid
The window opens at the checkout, so the order confirmation is the document that starts the count. Find it before you ring, and work to day fifty rather than day sixty.Call the order desk with your order ID
The number is on the order email and in the footer here. The website address cannot see orders, so it cannot start a refund.Ask for a return authorisation and the return address
Do not post bottles back before you have it. An unannounced parcel can be refused.Put your full name, email and order ID inside the box
A box with no name in it is the commonest reason a refund stalls.Post it with tracking, at your own cost
Return postage is the buyer's unless the item arrived damaged, defective or wrong through the seller's error. Keep the tracking number until the refund lands.Expect 3–5 business days to process, then 5–10 on the card
Two separate waits, and the second one belongs to your bank rather than to this desk.What the DigestFlow guarantee covers, and what it is not
| Position | |
|---|---|
| Length | 60 days |
| Counted from | The date of purchase, per the supplier product sheet |
| Also worded as | 60 days from the shipping date, on the seller's own information page. Count by the earlier date |
| Who to contact | +1 (877) 257-0710 or [email protected] |
| Return address | 75 Broad Street, Suite 2400, New York, NY 10004, USA |
| Return postage | The buyer's, unless the seller erred |
| Inside the box | Full name, the order email, and the order ID |
| Processing | 3 to 5 business days after the return is received |
| On the card | A further 5 to 10 days, which is your bank's part |
| Applies to | Orders placed through this website |
A purchase policy, not a medical promise, and not an assurance that the product will do anything.
The last line of that note is worth a sentence of its own. A money-back window is a commercial term. It says the seller is willing to be wrong about whether you will like the product. It says nothing at all about whether five actives and 138 mg of caffeine will change your mornings, and a page that presented it as evidence would be misusing it.
A DigestFlow calendar: four dates worth writing down
| Date | Where it comes from | Why it matters |
|---|---|---|
| Day 0 | The order confirmation email | The window opens here, at the checkout, not on delivery |
| Day 1 | The first capsule | Write the baseline down before this, or the month has nothing to be read against |
| Day 30 | One bottle finished | The shortest honest trial, and the point to read your own notes |
| Day 50 | A reminder you set yourself | Ten days of margin to ring, get an authorisation and post a parcel |
| Day 60 | The window closes | It does not extend |
Five rows for four dates, because the day you pay and the day the first capsule is taken are usually not the same day, and treating them as one is how people lose a week.
That ten-day margin at day fifty is not caution for its own sake. A claim needs a phone call, a return authorisation, a box packed with the order ID inside it and a tracked parcel that has to arrive. None of that happens in an afternoon, and a refund posted on day fifty-nine is a refund arriving after the window.
Put the reminder in the same place you put the shipping email. The two together are the entire administrative burden of this purchase.
Honest critique: where the DigestFlow guarantee is weaker than it looks
Two things, and both are ordinary rather than alarming.
Return postage is yours. On a six-bottle return that is a real cost against a $294 refund, and it is the reason this desk keeps recommending two bottles first. The exception is a parcel that arrived damaged, defective or wrong, where the postage is not yours and you should say so on the call.
And the window is fixed. Sixty days from purchase does not extend because you were away, because the bottle was unopened, or because you meant to ring. Every desk in this category says the same and every desk means it, which is why the day-fifty reminder is the single most useful thing on this page.
How the DigestFlow window compares with the rest of the shelf
Sixty days is the common figure in this category, and the useful comparison is with the other lengths on the shelf rather than with itself.
| Window on offer | What it buys on a 30-day bottle |
|---|---|
| 14 days | Not even one bottle. A returns policy rather than a trial |
| 30 days from purchase | One bottle, with nothing left to think about it |
| 60 days from purchase, as here | Two bottles, or one bottle and a month to decide |
| 90 days from purchase | Three bottles. Generous, and longer than most buyers need |
Lengths rather than named products. This desk works to the sixty-day figure the supplier product sheet states.
Sixty days is roughly twice the three-to-four-week band most buyers on this desk name. That is the number that matters: somebody can finish a whole bottle, think about it for a fortnight and still claim, which is the difference between a window you can use and a window you have to race.
It is also why the day-fifty reminder is worth more than any argument about start dates. A claim begun with ten days in hand is a claim that lands, on either reading of when the counting began.
DigestFlow guarantee questions
How long is the DigestFlow guarantee?
Sixty days. The supplier product sheet this desk works from counts them from purchase; the seller's own information page words it as “within 60 days from the date your order was shipped”. Count from the day you paid: it is the earlier start, so a claim measured from it is inside both documents. Ring before day sixty rather than on it.
Who pays return postage on DigestFlow?
The buyer, unless the item arrived damaged, defective or wrong through the seller's error. Use a tracked service and keep the number until the refund lands.
Can I return opened DigestFlow bottles?
Ask the order desk when you call. The window is about the sixty days and the order ID rather than about how full the bottles are, and the desk will tell you what to send back before you post anything.
How long does a DigestFlow refund take?
Three to five business days to process once the return is received, then five to ten more for the money to appear on the card. Those are two separate waits and the second one belongs to your bank.
Who publishes this DigestFlow website?
Two agency pages on what a supplement seller may advertise, and the desk that answers for this one.
- U.S. Federal Trade Commission. Health Claims: advertising and marketing guidance for the supplement industry. https://www.ftc.gov/news-events/topics/truth-advertising/health-claims
- National Center for Complementary and Integrative Health. Dietary and Herbal Supplements. https://www.nccih.nih.gov/health/dietary-and-herbal-supplements
Order DigestFlow with sixty days on your side
The window opens at the checkout. Work to day fifty and the claim is good whichever document anybody is reading from.
Two bottles $158 · six bottles $294 · 60 days from purchase
Order DigestFlow On The Official WebsiteOne capsule a day · 30 per bottle · lot DIG-26/GO-2148
